Studio Policies
All changes or questions: email hello@studiohudsonma.com
Cancellation & Rescheduling
Drop-in Workshops (one-session classes)
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Cancel 72+ hours before: full studio credit
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Cancel 24-72 hours before: 50% studio credit
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Cancel less than 24 hours or no-show: no credit
Multi-week courses
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Cancel 7+ days before the first session: full studio credit
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Cancel 3-7 days before the first session: 50% studio credit
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Inside 3 days: no credit
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Once the course has started: missed or remaining sessions can't be credited or refunded
Private Workshops
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Cancel 7+ days before: full studio credit
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Cancel 2-7 days before: 50% studio credit
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Cancel inside 48 hours or no-show: no credit
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Group size can be adjusted up to 7 days before the event; reductions inside 7 days will not change the price
Sunday Open Studio
Non-refundable and non-reschedulable. This keeps seats available for students who can attend.
Studio credits are valid for 12 months and can be used toward any class, workshop, or private session.
Gift cards are non-refundable.
If we cancel
If Studio Hudson cancels or reschedules a class or workshop, you'll receive a full refund to your original payment method, or you can move to another available date — your choice.
Studio Conduct
Cleaning Etiquette
Please leave the studio as you found it:
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Clean your wheel, tools, and workspace thoroughly
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Wipe the floor around your wheel
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Make sure the next person can't tell what clay you used
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This is the best way to show respect for our shared space
Respect & Inclusion
Studio Hudson is for everyone. We don't tolerate harassment, discrimination, or behavior that makes others feel unsafe or unwelcome. Students or guests acting in violation of this may be asked to leave without refund.
Safety
There are real hazards in a ceramics studio that all students should be aware of:
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Dust — Ceramic dust can be harmful if inhaled over time. We wet-clean tools, equipment, and surfaces regularly. Please do the same.
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Metals — Some clays and glazes contain heavy metals that are unsafe to ingest. Avoid eating in the studio and keep hands away from your face while working.
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Equipment — Pottery wheels, kilns, and sharp tools must be handled with care. Students should not use staff-only equipment or enter restricted areas.
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General hazards — Watch for wet floors, sharp glaze shards, and hot equipment. Use caution and common sense.
When We Make Mistakes
Damaged or lost pieces
Pottery is an imperfect process — pieces sometimes break, misfire, or glaze unexpectedly. If your work is lost or damaged in our care, we'll offer compensation appropriate to the situation, usually as credit toward a future class or workshop. Our team handles hundreds of pieces each week and takes great care with every one. We feel your disappointment when something happens and appreciate your patience.
Instructor absence
If an instructor must miss a class due to a scheduling error or personal emergency, attendees receive a refund and a credit for half the registration fee toward a future class.