Cancellation and Rescheduling Policies

All changes must be requested in writing to StudioHudsonMA@gmail.com

Workshops & Open Studio Sessions

Cancel or reschedule for a full refund up to 48 hours before your booking.
Inside 48 hours: 50% fee to cancel or reschedule.
Inside 24 hours: No refunds and no rescheduling.
No-shows are not eligible for rescheduling.

Multi-Week Classes

Cancel up to 1 week before the first class for a refund, minus a $35 fee.
Less than 1 week: Refunds only if we can fill your spot.
Switching to another class is possible if space allows — email us to check.

Gift Cards

Gift cards are not refundable.

Studio Conduct

Cleaning Etiquette

Please leave the studio as you found it:
Clean your wheel, tools, and workspace thoroughly.
Wipe the floor around your wheel.
Make sure the next person can’t tell what clay you used.
This is the best way to show respect for our shared space.

Inappropriate Behavior

Please leave the studio as you found it:
Clean your wheel, tools, and workspace thoroughly.
Wipe the floor around your wheel.
Make sure the next person can’t tell what clay you used.
This is the best way to show respect for our shared space.

Safety

There are safety hazards in a ceramics studio that all students must be aware of and act accordingly.

Dust: Ceramic dust can be harmful if inhaled over time, potentially leading to silicosis. Protect yourself by wet-cleaning tools, equipment, and work surfaces regularly.
Metals: Some clays and glazes contain heavy metals that are unsafe to ingest. Avoid eating in the studio and keep hands away from your face while working.
Equipment & Tools: Pottery wheels, kilns, and sharp tools must be handled with care. Students should not use staff-only equipment or enter restricted areas.
General Hazards: Be mindful of common risks like wet floors, sharp glaze shards, or hot equipment. Always use caution and common sense.

When We Make Mistakes

Damaged or Lost Pots

Pottery is an imperfect process, and sometimes pieces may break, misfire, or glaze unexpectedly. If your work is lost or damaged, we will offer compensation appropriate to the situation — usually as credit toward a future class or workshop.
Please understand that our team handles hundreds of pots each week and takes great care with every piece. We feel your disappointment when something happens to your work, and we appreciate your patience and understanding.

Absent Teacher

In the rare case an instructor must miss a workshop, class, or private lesson due to a scheduling error or personal emergency, attendees will receive a refund and a credit for half the registration fee toward a future class or private lesson.

Studio Hudson Privacy Policy

At Studio Hudson, we respect your privacy. When you provide us with your contact information (such as your email address or phone number), we may use it to share updates about classes, workshops, events, and other studio news.

We never sell or share your information with outside parties. You may choose to stop receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at studiohudsonma@gmail.com.

By participating in our classes, workshops, or mailing list, you consent to receiving these communications unless you opt out.

Mobile Terms of Service

Last updated: Aug. 27, 2025

The Studio Hudson mobile message service (the "Service") is operated by Studio Hudson (“Studio Hudson”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”).

We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Studio Hudson’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Studio Hudson through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Studio Hudson. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18888176744 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Studio Hudson mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18888176744 or email studiohudsonma@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see the privacy policy above.